Warranty Information regarding your purchase of our FLOTE universal tablet and iPad stands.
 

CRC Innovations LLC (hereafter referred to as CRC), warrants this product to be free from defects in workmanship and materials, under normal use and conditions, for a period of one (1) year from the date of original purchase. Should this product fail to function in a satisfactory manner, please contact CRC and explain the issues you are experiencing. Should this fail to resolve the matter and service still be required by reason of any defect or malfunction during the warranty period, CRC will provide you with a Merchandise Return Authorization (MRA) and repair or, at its discretion, replace this product without charge (except for a charge for handling, packing, return UPS/postage, and insurance). This decision is subject to verification of the defect or malfunction upon delivery of this product to the Factory Service Center listed below. The product must include proof of purchase, including date of purchase. The fee for service without proof of purchase is $50.00 in addition to shipping & handling charges.


If service is still required:

  1. Pack the product in a well padded, heavy corrugated box (original container preferred).
  2. Enclose a photocopy of your sales receipt, credit card statement, or other proof of the date of purchase, if within the warranty period. Put the MRA number provided to you on the photocopy and the outside of the packaging.
  3. Enclose a check or money order payable to the order of CRC Innovations for the sum of shipping amount determined above (plus $50.00 without proof of purchase).
  4. Send the unit prepaid and insured, to the Factory Service Center listed below:

CRC INNOVATIONS LLC.
FLOTE Warranty Service RMA# _______
136 First Street
Nanuet, NY 10954 USA

Disclaimer of Warranty

NOTE: This warranty is valid only if the product is used for the purpose for which it was designed. It does not cover (i) products which have been damaged by negligence or willful actions, misuse or accident, or which have been modified or repaired by unauthorized persons; (ii) units damaged by excessive heat; (iii) the cost of shipping this product to the Factory Service Center and its return to the owner.

This warranty is valid only in the United States of America and does not extend to owners of the product other than to the original purchaser. In no event will CRC or any of its affiliates, contractors, resellers, their officers, directors, shareholders, members or agents be liable to you or any third party for any consequential or incidental damages, any lost profits, actual, exemplary or punitive damages. (Some states do not allow limitations on implied warranties or exclusion of consequential damages, so these restrictions may not apply to you.) This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

Your acknowledgement and agreement to fully and completely abide by the above mentioned disclaimer of warranty is contractually binding to you upon your transfer of currency (money order, cashier's check, or credit card) for purchase of your CRC product.